Cancellation & Refund Policy
Last Updated: July 04, 2026
1. Cancellation Policy
At Indian Girl Spa, we value your time and the time of our therapists. If you need to cancel or reschedule your appointment, we require a minimum of 24 hours' notice.
- Cancellations made with more than 24 hours' notice will not incur any charges.
- Cancellations made within 24 hours of the appointment time may be subject to a 50% cancellation fee.
- "No-shows" (failing to attend without notice) will be charged the full amount of the booked service.
2. Refund Policy for Services
Due to the nature of our business and the time blocked out for your personalized treatment, we do not offer refunds on services already rendered. If you are unsatisfied with your treatment, please inform the management before leaving the spa so we can address your concerns immediately.
3. Advance Payments & Deposits
If you have paid a deposit or full amount online in advance:
- Eligible refunds (canceled 24 hours prior) will be processed back to the original payment method within 5-7 business days.
- Deposits are non-refundable if the appointment is canceled at the last minute.
4. Contact Us for Refunds
For any cancellation or refund requests, please contact our support team via email or call us directly. Visit our Contact Page for details.